I swear to you, this lady insisted that I must re-try the maintenance settings after already doing it one the phone with her and telling her that I did them on my own. When I called Epson back and provided a reference number, they had no idea what reference number I had and had me running through the maintenance steps again though I had assured them it was more than that, I work from home, need to get it fixed.
When I put them in, the issues were still happening and I ran through the maintenance settings again. The person walked me through the maintenance steps, though I had done them several times, and told me that it must be the ink cartridges so they sent me all new ones free of charge. I have used the "Maintenance" settings multiple - and by that I mean, roughly 30 or so - times of each Print Head Alignment (vertical & horizontal), Head Cleaning, Nozzle Check, and the roller cleaner option.Īt first, I called Epson Customer Service.
EPSON WORKFORCE WF 3620 INSTALL HOW TO
I know how to replace the ink cartridges as I pulled off the yellow "Remove" sticker and kept everything else, of course inserting it with the top-label side facing me until I heard a click. It randomly started doing it so I replaced the ink cartridges and it has continued to do it. My Epson Workforce 3620 stopped printing clearly, with words in a Microsoft document printing with lines through them and spotchy to where you can't read some sentences in a full document.
Hello! I will be so thankful for any help at all.
0 kommentar(er)
